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Tuesday, October 28, 2025
6:45 AM - 7:30 AM
ET
Apprentice Contestant Breakfast (Invite Only)
6:45 AM - 7:30 AM
ET
Apprentice Contestant Breakfast (Invite Only)
Location: Exhibit Hall
7:00 AM - 4:00 PM
ET
Registration Open
7:00 AM - 4:00 PM
ET
Registration Open
Location: Exhibit Hall Foyer
7:30 AM - 4:00 PM
ET
Apprentice Contest - Day 1
7:30 AM - 4:00 PM
ET
Apprentice Contest - Day 1
Location: Exhibit Hall
8:00 AM - 8:45 AM
ET
Opening Breakfast
8:00 AM - 8:45 AM
ET
Opening Breakfast
Location: Ballroom B
Sponsored By
8:45 AM - 9:45 AM
ET
Keynote Opening: Connectable: How to Strengthen Team Connection in the New Era of Work
8:45 AM - 9:45 AM
ET
Keynote Opening: Connectable: How to Strengthen Team Connection in the New Era of Work
Location: Ballroom B
Keynote Speaker:
Ryan Jenkins, CSP
– RyanJenkins.com
Sponsored By
10:00 AM - 11:00 AM
ET
Adapting to the New Legislative and Regulatory Landscape
10:00 AM - 11:00 AM
ET
Adapting to the New Legislative and Regulatory Landscape
Location: Overlook A
Speaker:
Charles R. White
– PHCC-National Association
Speaker:
Mark Valentini, MPP
– PHCC--National Association
10:00 AM - 11:00 AM
ET
Empower Your Team: Unlocking New Educational Opportunities at the PHCC Academy®
10:00 AM - 11:00 AM
ET
Empower Your Team: Unlocking New Educational Opportunities at the PHCC Academy®
Location: Overlook C
Speaker:
Daniel Quinonez, COO of PHCC National
– PHCC National Association
10:00 AM - 11:00 AM
ET
From Connection to Collaboration: Building a Thriving Organizational Culture
10:00 AM - 11:00 AM
ET
From Connection to Collaboration: Building a Thriving Organizational Culture
Location: Overlook D
Speaker:
Michael Evans, Training & Development
– Milwaukee Tool
10:00 AM - 11:00 AM
ET
Managing Your Cyber Risk in the Age of Artificial Intelligence
10:00 AM - 11:00 AM
ET
Managing Your Cyber Risk in the Age of Artificial Intelligence
Location: Overlook B
Speaker:
Dean Rhoades
– Federated Insurance
Sponsored By
11:00 AM - 1:30 PM
ET
Walking Foodie Tour (additional registration required; Companion Event Activity)
11:00 AM - 1:30 PM
ET
Walking Foodie Tour (additional registration required; Companion Event Activity)
Location: Offsite
11:15 AM - 3:00 PM
ET
Product & Technology Showcase
11:15 AM - 3:00 PM
ET
Product & Technology Showcase
Location: Exhibit Hall
11:30 AM - 12:00 PM
ET
The Benefits of Hybrid Heat Pump Solutions - A Balanced Approach to Heating and Cooling Homes
11:30 AM - 12:00 PM
ET
The Benefits of Hybrid Heat Pump Solutions - A Balanced Approach to Heating and Cooling Homes
Location: Learning Lab 1 - Expo Hall
Speaker:
Armistead B. Mauck
Speaker:
John T. Borzoni
– Bindus Manufacturing
Speaker:
Heather Hellmuth
– Rinnai America Corporation
Sponsored By
11:45 AM - 1:15 PM
ET
Lunch on Tradeshow Floor
11:45 AM - 1:15 PM
ET
Lunch on Tradeshow Floor
Location: Exhibit Hall
Sponsored By
12:15 PM - 12:45 PM
ET
Beyond the Grind: The Next Frontier of InSinkErator Technology
12:15 PM - 12:45 PM
ET
Beyond the Grind: The Next Frontier of InSinkErator Technology
Location: Learning Lab 1 - Expo Hall
Speaker:
Eric Schultz
– InSinkErator
Sponsored By
1:00 PM - 1:30 PM
ET
Bradford White GR and GS Tankless Water Heaters
1:00 PM - 1:30 PM
ET
Bradford White GR and GS Tankless Water Heaters
Location: Learning Lab 1 - Expo Hall
Speaker:
Tom Kelly
– Bradford White Corporation
Sponsored By
1:45 PM - 2:15 PM
ET
Milwaukee PACKOUT™ RACK
1:45 PM - 2:15 PM
ET
Milwaukee PACKOUT™ RACK
Location: Learning Lab 1 - Expo Hall
Speaker:
Michael Evans, Training & Development
– Milwaukee Tool
Sponsored By
2:30 PM - 3:00 PM
ET
Smart Showering Done Right: Anthem Duo Installation Essentials
2:30 PM - 3:00 PM
ET
Smart Showering Done Right: Anthem Duo Installation Essentials
Location: Learning Lab 1 - Expo Hall
Speaker:
Shaun Skelton
– Kohler Co.
Sponsored By
3:00 PM - 3:15 PM
ET
Afternoon Beverage Break
3:00 PM - 3:15 PM
ET
Afternoon Beverage Break
Location: Exhibit Hall Foyer
3:00 PM - 4:15 PM
ET
PHCC Feud: Member Edition (Open to All/Companion Event Activity)
3:00 PM - 4:15 PM
ET
PHCC Feud: Member Edition (Open to All/Companion Event Activity)
Location: Overlook D
3:15 PM - 4:45 PM
ET
Game On: Boosting the Impact of Technician Training Through Gamification
3:15 PM - 4:45 PM
ET
Game On: Boosting the Impact of Technician Training Through Gamification
Location: Overlook C
Speaker:
Danielle Wernert
– Upskilled Consulting, LLC
3:15 PM - 4:45 PM
ET
The Messy Middle: Mastering Modern Customer Acquisition
3:15 PM - 4:45 PM
ET
The Messy Middle: Mastering Modern Customer Acquisition
Location: Overlook B
Speaker:
Carole Lawson, Graduate Certificate Change Management, Sacramento State, Graduate Certificate Marketing, Harvard
– MarketStorm
3:15 PM - 4:45 PM
ET
The Plumbing Profit Playbook: Strategies to Elevate Your Average Ticket
3:15 PM - 4:45 PM
ET
The Plumbing Profit Playbook: Strategies to Elevate Your Average Ticket
Location: Overlook A
Speaker:
Eric Brockmire
– The Honest Water Filter Company
4:15 PM - 5:15 PM
ET
National Auxiliary Business Meeting
4:15 PM - 5:15 PM
ET
National Auxiliary Business Meeting
Location: Overlook E
5:30 PM - 7:30 PM
ET
Jazz and Brews: An Evening with PHCC PAC
5:30 PM - 7:30 PM
ET
Jazz and Brews: An Evening with PHCC PAC
Location: Imperial Ballroom - Amway Hotel
Speaker:
Mark Valentini, MPP
– PHCC--National Association
5:45 PM - 7:45 PM
ET
Apprentice Contestant Dinner (Invite Only)
5:45 PM - 7:45 PM
ET
Apprentice Contestant Dinner (Invite Only)
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